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If you're worried about a prisoner please contact the prison's Safer Custody Hotline

Use the phone numbers or online contact forms at these links to let the prison know your concerns about a prisoner's welfare. Remember to include your name and contact information in the message.

Find out more about prison life:

The Prisoners' Families Helpline has created videos to explain some of the aspects of prison life. These are available in several languages: Albanian, Lithuanian, Polish, Portuguese, Romanian, Somalian, Urdu and Welsh. (Click for other languages and more videos in this series.)

 

For children: Families Outside has created a video to explain about the prison visiting process for children, and to answer some of their questions about prison.

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Our Resources page contains links to other useful websites.

Prison Life Video 

from Prisoners' Families Helpline

Visiting Someone in Prison: a photo guide for children

from Families Outside

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