​On the day of your visit:

Jigsaw staff are here to support you before and after your visit. Please approach a member of staff if you have any questions or concerns.

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You should arrive at the visitor centre at least 30 minutes before your scheduled visit time to allow time to go through security. If you arrive after your visit start time, the amount of time you have on the visit will be reduced. If you arrive more than 30 minutes after your visit start time, you will not be allowed to enter.

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Identification requirements:

You must bring ID on every visit, for all adult and child visitors. ​

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All visitors aged under 18 must be accompanied by an adult. A full birth certificate must be brought for visitors who are aged under 18 (HMP Leeds), red books will be accepted for babies up to six weeks old.

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Only original documents will be accepted, not photos or photocopies. See a list of acceptable forms of ID. 

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Before your visit:

You will need to leave items such as phones, keys, wallets, watches, hats and scarves in a locker in the visitor centre. 

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The items that you will take into the prison are your ID, cash if you would like to buy refreshments during your visit, and your locker key. ​If you're visiting with children you are allowed to take a nappy, wipes and baby formula (made up into liquid, not powder) into the visit hall in a clear plastic bag which the visitor centre can provide. You may also bring a pram or car seat into the visit. 

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You are permitted to wear jewellery and belts in the visit hall. However you're not allowed to wear watches, or headwear other than religious items. 

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There is step free access into the visit room for wheelchair users. If you need to take medication or inhalers into the visit, please make staff aware of this when you arrive.

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​​Visitor dress code:

There is a dress code for visitors. You are not permitted to wear steel toe caps or spiked shoes; no shorts or skirts shorter than knee length; no clothing with large rips; no sports team logos; no headwear or scarves other than for religious purposes.

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You are allowed to wear jewellery and a belt in the visit room.

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Refreshments during your visit:

Drinks and snacks can be bought from the refreshment bar in the visit room.

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HMP Leeds: each adult can bring up to £30 to spend in the visit room. This can be in coins or notes, but not bank cards.

HMP Wealstun: each adult can bring up to £20 to spend in the visit room. This can be in coins or notes, but not bank cards.

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​​Download the visitor information booklets below for further information about Jigsaw services at each prison.​​