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Find out about the support Jigsaw provides to prisoners and their families by clicking the relevant prison below.

If you're worried about the safety of a prisoner, please phone the Safer Custody Hotline. The phone numbers for every prison can be found at www.prisonersfamilies.org. Click "Worried About a Prisoner" at the top of the page.

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For prisoners at HMP Leeds you can also report concerns using an online form via the same link. https://www.prisonersfamilies.org/pages/category/need-urgent-help

Prison Life Videos

The Prisoners' Families Helpline has created videos to explain some of the aspects of prison life. These are available in several languages: Albanian, Lithuanian, Polish, Portuguese, Romanian, Somalian, Urdu and Welsh. There are several short videos which cover topics such as the first night in custody, prison life, education, employment and healthcare in prison.

Visit: https://www.prisonersfamilies.org/prison-life-videos

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Families Outside has created a video to explain about the prison visiting process for children, and to answer some of their questions about prison.

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You can find more websites which provide information for families and friends of prisoners on our Resources page.

Prison Life Video 

from Prisoners' Families Helpline

Visiting Someone in Prison: a photo guide for children

from Families Outside

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