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Visitor Information Booklets:

Useful Links:

Prisoners' Families Helpline
Support for families who have a loved one in contact with the justice system in England and Wales. This site provides general information about aspects of the criminal justice process such as what happens when someone is arrested, about bail, being remanded in custody, sentencing and release. They also operate a helpline which is open seven days a week: 0808 808 2003 (Mon-Fri 9am-8pm and Sat-Sun 10am-3pm).

Includes a series of videos exploring different aspects of prison life and the support your loved one can access while in custody. Videos are available in different languages:  Urdu, Shqiptare, Lietuviu, Polski, Portugues, Soomaali, Romana, Cymraeg.

Prison Advice and Care Trust
PACT supports prisoners, people with convictions, and their children and families.

Includes resources to help children understand more about when someone goes to prison.

Prisoners' Advice Service
Prisoners’ Advice Service offers free legal advice and support to adult prisoners throughout England and Wales regarding their human and legal rights, conditions of imprisonment and the application of Prison Law and the Prison Rules. 

Lucy Faithfull Foundation
This organisation supports partners, relatives and friends of those who have committed online offences.

Find a prisoner
Use the Prisoner Location Service to find people in prison when you do not know which prison they are in.

Help with the cost of prison visits
You may be able to get help paying for the cost of a prison visit. You must be on certain benefits or have a health certificate to get help.

West Yorkshire Community Chaplaincy Project
WYCCP work alongside people who have been in prison to help them achieve settled and productive lives back in our community.

Research and Evaluations:

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